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Case Study
Worth a read...
From Fragmented Content to a Scalable Government Platform
The City of Long Beach replaced fragmented systems with a centralized CMS platform that enables multiple departments to manage content independently while maintaining consistency, accessibility, and scalability.
Project Goals
1
Centralize Content Across Departments
Unify multiple sites and content sources into a single, manageable system.
2
Enable Self-Service Publishing
Allow non-technical teams across departments to create and update content independently.
3
Improve Accessibility and Consistency
Ensure all content meets accessibility standards and follows a consistent structure across the city’s digital presence.
The Challenge
The City of Long Beach manages a wide range of digital services and content across multiple departments.
Content was distributed across different systems, making it difficult to maintain consistency, enforce accessibility standards, and manage updates efficiently. Teams relied on technical support for publishing, which slowed down workflows and limited scalability.
As the city continued investing in digital services, it needed a platform that could support growth while improving efficiency and accessibility.
What We Built
Multi-Site CMS Platform
A centralized system that supports multiple departments and sites while maintaining a shared structure and governance model.
Modular Content and Design System
Reusable components and structured content models that ensure consistency while allowing flexibility for different departments.
Self-Service Publishing Experience
An intuitive interface that enables non-technical users to manage and publish content independently.
Before
- Content spread across multiple systems
- Inconsistent structure and user experience
- Heavy reliance on technical teams
- Difficult to scale across departments
After
- Centralized platform for all departments
- Consistent structure and improved usability
- Self-managed content publishing
- Scalable system supporting ongoing digital growth
Impact
- Reduced reliance on technical teams for content updates
- Faster publishing across departments
- Improved accessibility and consistency across the platform
- Streamlined workflows for city teams
- Scalable foundation for expanding digital services
The Result
The City of Long Beach now operates on a unified platform that supports both scale and independence.
Departments can manage their own content while maintaining consistency across the city’s digital presence, creating a more efficient and accessible experience for both teams and residents.
What Clients Say
“Thinklogic provides excellent customer service and has adapted to all challenges we’ve had.”
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