The client managed 30+ fragmented commission websites, each with its own legacy code, inconsistent structure, and styling. The internal dev team was overwhelmed with daily maintenance requests, while marketers struggled with outdated CMS tools and zero brand consistency. The overall user experience was confusing and unsustainable for a government body serving 10M+ people.

Strategy‍

We partnered closely with the VP of Application Development and digital leads to design a scalable architecture that empowered self-service content publishing while ensuring platform stability and brand consistency.

UX Design‍

We introduced a drag‑and‑drop authoring experience and created a unified IA model that still allowed commissions to customize their content while maintaining structure.

UI Design‍

We modernized 100+ reusable components with built-in style options to support visual consistency while preserving site-specific identities.

CMS Integration‍

We migrated the entire ecosystem into Kontent.ai, replacing legacy systems and enabling granular access control, modular templates, and a single code base with multi-site output.

Design System‍

We created over 100 content models and visual patterns using Web Spotlight and nested modular components—giving each team the flexibility to match their content to a consistent brand foundation.

• 30+ fragmented websites unified into one scalable platform with a single code base
• 100+ reusable content models created to support flexible styling and consistent branding
• Drag-and-drop CMS interface empowered non-technical teams to build and update pages without dev support
• Zero support tickets reported post-launch for site edits—allowing devs to focus fully on strategic work
• Granular permissions & content silos enforced for secure, commission-specific access
• All websites passed rigorous security audits for government deployment
• Multi-domain support delivered via dynamic templates and component-based architecture